ETX Capital Review
ABOUT ETX CAPITAL
This company’s foundation dates back to 1965 under the name Monecor (London) LTD, and at the time, they specialized primarily in mortgage bonds. Ever since then, they have successfully expanded their portfolio into the CFD and FX brokerage industry. 2002 saw them launch a retail trading arm called TradeIndex, which they later rebranded as ETX Capital. This rebranded name is an acronym used to mirror the services they now offer – ETX – Electronic trading, Telephone trading, and eXecution.
Today, ETX capital caters to trader’s needs with access to well over 5,000 global assets across six markets, including forex, cryptocurrencies, indices, commodities, and shares, all on its TraderPro trading platform. They developed themselves into a fully-licensed online brokerage, providing trading opportunities to clients beyond the borders of their head office in the UK to Asia and Europe.
ETX CAPITAL REGULATIONS
The increasing number of fraudulent forex and CFD brokers makes it an absolute necessity for brokerages to have regulatory oversight from trusted authorities. Thankfully, Monecor London LTD obtained authorization from the Financial Conduct Authority (FCA) in 1995, under Financial Services register number 124721. As this regulatory authority demands, clients get protection from the Financial Services Compensation Scheme (FSCS) for about £85,000 investment, in the improbable case of financial insolvency from Monecor London Ltd.
Furthermore, ETX Capital uses tier-1 banks as the required segregated account to keep client funds. Overall, they are a legitimate brokerage, genuinely transparent with finances so traders can rest assured of the safety of their investments.
PLATFORM AND TOOLS
ETX Capital offers all its customers two options of trading platforms – ETX TraderPro, their very own trading platform, and MetaTrader 4.
- ETX TraderPro
The name subtly suggests the target audience of this platform – professional and experienced traders. With the help of the features and tools TraderPro offers, traders confront the financial markets, armed with an array of advanced analytical and charting solutions.
Specifically, clients have access to over 60 technical indicators, guaranteed stops, historical data, advanced charting tools that can enable the simultaneous viewing of charts in different time frames, as well as risk management tools to gift traders with much-needed control over the level of risk they want to engage.
ETX TraderPro is conveniently available in web and mobile versions and comes with a news feed to keep you up-to-date with all the happenings in the market.
- MetaTrader 4
Proving ETX Capital’s attention to client convenience, they provide a solution for the numerous traders who are already familiar with the MT4 trading environment and have been reliant on its set-up to build their portfolios. MT4 is the most popular trading platform available, so it comes as no surprise that some traders would prefer not to change.
Despite having their proprietary trading platform, ETX Capital offers traders the opportunity to use their familiar trading environment and enjoy automated trading features, excellent security, and a limitless range of market access.
Using the MT4 platform facilitates clients’ use of automated Expert Advisors (EAs) and leverage rates of up to 200:1, trading of micro-lots, and even the use of hedging. Traders can download the MT4 mobile app on their Android, Windows, and IOS devices or use the web version.
ETX CAPITAL LATEST AWARDS
Besides being very popular among traders, ETX Capital has won an array of awards over the years. Some of the most recent include;
- 2020 Best Forex Trading Support – Europe by Global Forex Awards, 2020
- Shares Awards Best Mobile/Tablet Application
- Online Personal Wealth Awards, Best Trading Tools, 2019
- 2019 Winner of Best Trading Platform from Professional Trader Awards.
ETX CAPITAL EDUCATIONAL MATERIALS
ETX Capital shines comprehensively in this aspect of service. Their educational offering is especially useful for novice traders. Specifically, they categorize general information into eBooks, Platform Tutorial Videos, Webinars, and Courses. Their quality articles and webinars extensively cover technical analyses, understanding trading tools, and even trading strategies. With this plethora of educational resources, novice traders can be confident of getting a proper introduction and guide to the ETX TraderPro platform and the online trading market at large.
To help with the more difficult to understand the terminologies of online trading is an adequate glossary section on their website.
Contact is available 24/7 via phone, e-mail, and mail and has a very quick response time.
ETX CAPITAL TRADING INFORMATION
ETX Capital offers only one major type of account, CFD accounts. With this single account system, one would think that they offer better services to traders with high deposit amounts. Contrarily, ETX Capital prides themselves in their equal treatment of traders of all experience levels and deposit amounts. The only slight exception is that there is the option for traders to obtain a ‘pro’ status in order to derive better leverage but at the cost of a lesser level of protection. To upgrade to this professional status, traders must satisfy two of three conditions that include;
- Ownership of liquid assets worth at least €500,000
- Relevant experience of up to a year in financial markets
- Placing significantly-sized trades up to 10 times in each of the previous 4 consecutive quarters.
The Demo account they offer serves as a suitable educational resource where new traders can gain experience, confidence, and develop strategies before upgrading to real-time accounts.
As it concerns deposits and withdrawals, ETX Capital supports deposit methods from Bank Transfers, E-wallets, and Visa and MasterCard Credit or Debit Card and charges no commission. On the other hand, withdrawals remain commission-free for up to five months, after which they charge $10 per withdrawal. Also, they typically charge $10 for withdrawals below $100. Besides this, ETX capital charges overnight rollover fees, determined by the specific instrument and position size. Lastly, they charge monthly fees to accounts that have been dormant for more than 365 days.
CTX Capital offers traders a wide selection of products to trade with, including; up to 58 Currency Pairs, well over 2000 Stock CFDs, 26 Commodity CFDs, and 5 cryptocurrencies.
ETX CAPITAL CUSTOMER SERVICE
Customer service support does not run 24/7 but is instead available to clients, Monday through to Friday, from 07: 30 to 21: 00 GMT through e-mail or a mobile hotline number. Unfortunately, despite the increasing rave of customer support through live video chat, ETX Capital does not offer live chat. In addition, there is no call-back feature; neither is there a FAQ section. Nevertheless, they have overall adequate customer support once reached, and they publish all the relevant and required information on their website.